A woman residing in the Ikorodu area of Lagos State is calling for public support after being denied access to the local ferry service.
This comes after she shared a video online, exposing a safety issue involving the ferry service and its workers.
The video captured the moment the ferry, which she had boarded on Tuesday, April 22, ran out of fuel and came to a halt in the middle of the sea.
In the video, the woman can be heard expressing her frustration, accusing the ferry workers of endangering passengers’ lives by operating a ferry with insufficient fuel. “You guys know you do not have fuel but you want to be putting the lives of people at risk. You guys misbehave so much. The driver is also rude. If I had known, I wouldn’t have entered his ferry,” she said. Passengers in the background are heard contacting the ferry’s complaint line to report the issue, highlighting the collective concern about safety.
The incident, which has raised questions about the reliability and safety of public transport services in Lagos, led the woman to post the video online to draw attention to the issue. She hoped the ferry company would address the problem and make necessary improvements.
However, instead of acknowledging the complaint and addressing the safety concerns, the woman claims she faced retaliation. On Wednesday, when she went to board the ferry again, she was reportedly told that she was not allowed to use the service because of the video she posted the previous day. “Why can I not talk? So because of the video I made yesterday, I got to the ferry today, and they said I should go back to my house as I will not be able to use their ferry because of the video I made,” she stated in a follow-up post.
The woman expressed her disbelief at the situation, explaining that the ferry workers stood their ground despite her explanation. “I thought they were even playing, but they stood their ground. The video I made was for them to make amendments. I have like four to five videos that show us in the middle of the seas whenever the driver complains he has run out of fuel. We are our own problem in Nigeria,” she said, lamenting the lack of accountability and proper service in public transportation systems.
The incident has sparked a conversation about the need for greater accountability in public transport services in Nigeria, especially when it comes to safety and service standards. The woman’s experience highlights the challenges faced by everyday citizens who try to expose inefficiencies and dangerous practices but face backlash instead of support.
As she continues to seek help from the public, the case raises an important question about the balance between reporting safety concerns and facing repercussions for doing so. The woman’s brave attempt to address the issue should serve as a wake-up call to authorities and ferry operators to prioritize passenger safety and respond to complaints rather than punishing those who raise legitimate concerns.
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